Thank you for shopping at In Glock We Trust. We want you to love what you ordered. If something isn’t right, this policy explains how returns and refunds work at https://inglockswetrust.store/. Please read it before sending anything back.

1. Returns

You can return most items bought from our website within 30 days of delivery. To qualify, your item must:

  • Be new and unused, with all original tags and packaging intact
  • Not have been worn, washed, altered or damaged
  • Be returned within 30 days of the delivery date

2. How to Start a Return

  1. Email us. Write to saleinglockwetrust@gmail.com with your order number and the reason for the return. If the item is damaged or defective, attach clear photos.
  2. Get your Return Authorization (RA) number. After reviewing your request, we will send you an RA number and return instructions.
  3. Pack it up. Place the item in its original packaging if possible, add a copy of your proof of purchase, and write the RA number on the outside of the parcel.
  4. Ship it back to:

In Glock We Trust
294 Bay Meadows Ave, Bay Shore, NY 11706, USA

Return shipping costs are your responsibility, unless the item arrived defective or incorrect. We suggest using a tracked service and keeping your receipt until your refund is confirmed.

3. Refunds

Once your return arrives and passes inspection, we will process your refund within 5 to 7 business days.

  • Refunds go back to the original payment method.
  • Eligible returns receive a full refund of the item price.
  • Shipping charges are not refunded, unless the return is due to our mistake (for example, a defective or incorrect item).
  • We will email you as soon as your refund has been issued.

4. Exchanges

We do not offer direct exchanges. If you need a different size, colour or style, please return the original item following the steps above and place a new order for the one you want.

5. Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or not what you ordered, email us right away at saleinglockwetrust@gmail.com with your order number and photos.

  • We will send you a prepaid return label, so you pay nothing to send it back.
  • Once we receive the item, we will give you a full refund or a replacement, whichever you prefer, subject to stock availability.

6. Items We Cannot Accept Back

The following are not eligible for return or refund:

  • Sale or clearance items (unless damaged or defective)
  • Gift cards
  • Items that have been worn, washed or altered in any way
  • Custom or personalised items

7. International Returns

If you are sending an item back from outside the United States, you are responsible for all return shipping fees, customs duties and taxes. Please use a traceable shipping method and keep your shipping receipt.

8. Changes to This Policy

We may update this policy from time to time. Any changes will appear on this page with a new Effective Date, so please check back now and then.

9. Contact Us

Need help with a return or refund? Get in touch:

In Glock We Trust
Email: saleinglockwetrust@gmail.com
Website: https://inglockswetrust.store/
Address: 294 Bay Meadows Ave, Bay Shore, NY 11706, USA

Thank you for shopping with us.